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Question 1 Deployment

How long does it typically take a program of my size to get up and running with your solution?

One of the benefits of our in-house teams is that we’re agile and work to accommodate your desired timelines. VALT is easy to deploy and easy to use, which reduces time to return on investment. Installation is typically scheduled eight to ten weeks from the time a Purchase Order is received. Then installation, configuration, and training is completed within one business week. End user training takes five to thirty minutes depending on the user and what they are interested in learning to do.
Question 2 Training & Support

What kind of training do you provide?

While our installation team is onsite they will train you in your own VALT system. You may choose a train-the-trainer approach or train as may users as may be gathered together. Training typically takes thirty minutes. Post-installation, there is a digital user manual and training videos accessible through the VALT user interface. Plus, you may request remote training when needed, at no cost, as part of your Software Support Agreement.
Question 3 Capabilities

What are some ways other programs like mine have used your technology to increase efficiency?

Programs like yours use VALT to increase efficiency by improving user adoption, expediting learning outcomes, and streamlining access to content. For example, VALT provides detailed reflection and assessment capabilities that highlight key-moments and timestamped events. VALT’s workflow allows simulation coordinators and educators to schedule recordings, video retention settings, and permissions to granular give access to content. VALT is also viewed in a web-browser and tailored to your environment, so it’s easy for users to access and navigate the software.
Question 4 Capabilities

What is the highest streaming resolution your technology offers?

VALT works with Axis Communications network cameras that capture video with a resolution of 1080p.
Question 5 Specifications

How can I ensure that audio and video are synchronized?

Audio and video are encoded at the camera level so VALT is capturing a perfectly synchronized stream for live observation and recorded playback.
Question 6 Capabilities

How do users work the cameras?

VALT users may zoom in and out of any camera view using digital zoom in the VALT user interface, during live observation or video playback. Users with proper permissions and Pan-Tilt-Zoom (PTZ) cameras may also work the cameras via the VALT user interface. During live observation they can point and click with their mouse or track pad, or select from a user-defined dropdown menu of preset locations, to move and zoom the PTZ camera’s view. Users with ROAM Camera Carts may also push and position the cart’s PTZ camera to provide additional camera perspectives.
Question 7 Architecture

How many cameras does one server support?

VALT may be deployed using a physical appliance or Virtual Machine (VM). A VM supports up to 50 cameras, and a physical appliance can support anywhere from 5 to 50 cameras depending on the model. Servers may be stacked to support any number of cameras as part of one, centrally managed, VALT system.
Question 8 Architecture

How easy is it to add new cameras and mics to a configuration?

Administrative users may simply add and revise room configurations using VALT’s built-in A/V mix module to choose the audio and video sources associated with each room. Additionally, end users with proper permissions may drag and drop camera views into a video matrix to create custom views.
Question 9 Storage

What is the system’s video storage capacity?

VALT servers with integrated storage support anywhere from 1,000 to 40,000 hours of video. Video retention settings VALT may be set by user group to retain video anywhere from “1-minute” to “For Forever”.
Question 10 Capabilities

How many users can watch different streams at once?

VALT allows an unlimited number of users to watch streams at one time.
Question 11 Architecture

How is your system architected to be reliable?

Our system is composed of the VALT server(s), IP devices (cameras/encoders), audio equipment, and VALT software and uses the least amount of these components necessary to reduce points of failure. For example, VALT supports web server, database, and media server in a single application to reduce the number of servers required. VALT also uses an efficient streaming approach and an enterprise-class streaming engine to deliver hundreds of simultaneous video streams using fewer network resources. Furthermore, we recommend a local, on-premises deployment of VALT because on-premises software runs across local area networks, which is typically faster and more reliable then a cloud-based deployment, since it doesn’t rely on the internet.
Question 12 Upgrades

How has your platform changed over the last 5 to 10 years?

Since VALT’s launch in 2014, our development team continues to rearchitect VALT to use the latest audio/video technology. Our customers may upgrade to the latest version of VALT without new software purchases or new hardware to accommodate new software. Customers who began using VALT in 2014 have been able to continuously upgrade to the latest version with new features through 2026. What’s included in each software release is available here: https://ipivs.info/wiki/index.php/Release_Notes
Question 13 Security & Compliance

How do you interpret HIPAA and FERPA privacy rules?

Please reference this page to understand the definition of software on data compliance and the techinical safeguards the VALT enables. https://www.ipivs.com/products/valt-software/compliance-security/
Question 14 Security & Compliance

What security features do you have to regulate access to confidential data?

VALT provides granular access controls: permissions can be managed at both the group and user level, and 75+ features can be turned on/off by group to restrict observation, recording, review, and data access. VALT also supports multiple authentication methods: Local, LDAP/LDAPS, and SSO (any combination can be used). Other technical safeguards include a robust, non-modifiable audit log (who logged in/from where, cameras viewed, recordings initiated, content accessed, admin changes, alerts; searchable/sortable/exportable), plus SSL and RTMPS video encryption. Access can also be segmented by allocating cameras to user groups and using containers to isolate disciplines while sharing infrastructure.
Question 15 Training & Support

What are my support options after the installation is complete?

We provide post-installation support through the Software Support Agreement (SSA), which includes technical support, maintenance, software upgrades, and a 5-year hardware warranty. With an active SSA, IVS support is available Monday–Friday, 7 a.m.–7 p.m. CST, via phone, email, or an online booking link. . Our in-house application support engineers are based in Sussex, Wisconsin. They use a “swarm” support model (technician stays with you to resolution) and we’re proud of our 96% first-call resolution rate. You’ll also be assigned a dedicated account manager who is available to provide training, review software updates, and assist with expansions.
Question 16 Training & Support

Do your support teams ever need to collect or transfer data stored within the system?

IVS does not host, store, process or transmit your data. IVS does not maintain an active connection to any VALT server and such a connection can only be initiated, authorized and supervised by client personnel.
Question 17 Deployment

What is your process for designing each project?

Our process is collaborative and a partnership. We begin with a discovery conversation to understand your needs and objectives, followed by a solution presentation, a proposal review, a conversation to ensure technical feasibility, and guidance through the procurement process. Then you’re assigned a dedicated project manager who supports your implementation through installation and acceptance, followed by ongoing support from our in-house technicians and regional teams.
Question 18 Deployment

How long does installation typically take?

We complete on-site installation, configuration, testing, and end-user training in at most five business days. A typical installation week includes: Monday walkthrough; Tuesday–Wednesday installation/configuration/testing; Thursday final review/acceptance plus training.

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