We work with our customers to determine what the system requirments are and what views that they are trying to achieve along with customizing it to fit into their existing workflows.
Project Management, Installation, and Support Services for
Better Outcomes
Intelligent Video Solutions provides the knowledge, expertise, and customization to implement a successful video system.
Turn-key A/V Solutions
Get the expert installation for your ideal A/V system with excellent support so that it works when and how you need it.
Service and Support Tailored to Your Environment
Service and Support Tailored to Your Environment
Dedicated IVS employees are there for you every step of the way. From Project Managers that identify and address your needs, Technicians for on-site installation, and Account Managers for custom support and training. Expertise delivered throughout project and system lifecycle.
Project Management
Installation
Training and Support
Turn-key Video Capture Solutions
Turn-key Video Capture Solutions
When you invest in a video platform for learning, research, and skill development it's critical to get it right the first time. Save on time, cost, and lost opportunity with a video capture solution setup by knowledgeable A/V experts every step of the way. Ensure a successful solution that addresses your needs and improves your existing workflows.
Project Management
A custom solution shouldn’t require changing or disrupting your current processes. A dedicated Project Manager oversees the implementation process. They take the time to assess and understand everyone's needs, ensuring a smooth and efficient process. This provides you with a video capture solution that enhances your environment by integrating with existing workflows and minimizes impact on your work schedule.
Planning & Preparation
- Kick-off calls are scheduled to review prerequisites and discuss your specific needs.
- Our team will help guide you to gather all the necessary technical information.
- Your project manager will help create a customized plan that takes into account your specific needs and goals.
- Installs are scheduled around your needs to reduce interruptions.
Expert Guidance for Success
Navigating the technical aspects of any project can be overwhelming, but our team is here to help you every step of the way. Whether you need assistance with technical information or simply need guidance on what comes next, your project manager is committed to providing the guidance you need to succeed. Let us take on the stress, so you can focus on achieving your goals!
Installation
At IVS, we are committed to delivering an exceptional installation experience for our customers. Our team of certified A/V technicians is equipped to handle all aspects of the installation process, including mounting cameras and microphones, setting up network equipment, and configuring software. During the installation, our technicians will work closely with you to ensure that the system is set up to your satisfaction.
Coordination & Implementation
- Expert guidance and recommendations to ensure optimal performance.
- Attention to detail to minimize the visual impact of the installation.
- Precise and professional installation services with a focus on customer satisfaction.
- Post-installation cleanup to leave your space spotless.
Optimal & Stress-Free Results
With extensive experience working with organizations like yours, our installers are well-equipped to provide expert recommendations and guidance, helping to eliminate any of your installation-related anxiety. In addition, they will take the time to fully understand your needs and address any questions you may have. Whether you have a simple or complex setup, our team is here to provide the installation you need to succeed.
Support
At IVS, we don't believe in a "set it and forget it" approach. Our commitment to you extends far beyond the initial installation. We understand that technology can be complex and that everyone has different levels of technical knowledge. That's why we provide ongoing support and training to ensure your success. Our team of technical experts is not only knowledgeable but also friendly and approachable. With IVS, getting support is easy and hassle-free.
Knowledge & Assistance
- Get hassle-free assistance with training, updates, and new features from our customer-focused team.
- Address technical needs with expertise and efficiency.
- Expert assistance regardless of your level of technical knowledge.
Dependability for Better Outcomes
Technology can be complex, and not everyone is an expert, our team is ready to provide guidance to non-technical customers, alleviating any concerns they may have. However, for those who have technical knowledge, we demonstrate our expertise to instill confidence in our support. Our team of friendly and approachable technical experts strives to establish a personalized connection with every customer to maintain a secure and dependable system.
Get the Service Checklist
Technology is only as important as the service behind it. Download our service checklist to identify the level of support, consideration, and collaboration you should expect from your A/V capture provider through every step of your engagement.
See How IVS Serves our Customers
See How IVS Serves our Customers
Ira Rubenstein
Simulation and Skill Lab Coordinator
Justin Fincher
Systems Engineer at Children's Hospital of Alabama, Child Behavioral Health and Abuse Patients
Stephanie Morris
Child Advocacy Studies and Criminal Justice Program Chair
Dr. Marita Gwen
Chair of the Associate Degree Nursing Program
FAQ's
Biamp, Shure, Axis certified
This depends on the job difficulty, amount, and scope of work required.
This varies on the scope of the project. An average installation job can take 2-3 days.
Your VALT instance lives on your network environment. We do not and cannot access any data on your system.
We require SSA for the first year of your system.
We provide DSP's above ceilings to provide advanced adio synchronization and echo cancellation.
We provide training after complete installation to all necessary admins and end-users. In the trainings we cover usability features pertaining to your workflows. We also provide additional trainings if required from your dedicated Account Manager.
As HIPAA rules do “not assume the task of certifying software and off-the-shelf products” (p. 8352 of the Final Security Rule) neither do they set criteria for or accredit independent agencies that do HIPAA certifications. We cannot claim "full compliance" only create safeguards with features and system architecture to ensure no unauthorized person gains access to protected data. Read more here.
The VALT server will also need access to the authentication server(s). For LDAP integration using our software, we will also need a bind account and password with read-only access to LDAP.
Get in Touch!
Please speak with us today to see how a trusted partner like IVS can improve your observation, recording, and research environment.
